We’re not here to judge
Homes get full for all kinds of reasons: grief, illness, depression, a lifetime of not wanting to waste anything, or simply years of life getting in the way. Whatever has happened, we help clear hoarded homes across Weston-super-Mare and North Somerset quietly, carefully and at a pace that works for the person who lives there.
You might be calling about your own home, a parent’s house, or a property you’re responsible for as a landlord, housing officer or support worker. Either way, the first conversation is just that: a conversation. Nothing is booked until you’re ready, and nobody will be told about it who doesn’t need to know.
We keep loading quick and low-key, so the neighbours see a van and not much else, and we never talk about a home or the people in it.
How we work in a hoarded home
The person’s say comes first
If someone is still living in the home, they decide what goes. We’ll ask, not assume. Items to keep are set aside and labelled, and anything uncertain can be put to one side for a decision later.
A step at a time
Many people find it easier to start small: clear the kitchen so it can be used, or make a safe route to the bathroom. A full clearance can happen in stages over several visits if that suits better.
Safe working
We clear walkways and exits first, then work through rooms in a planned order. We wear protective gear and take care around unstable piles, damp, and anything sharp.
Looking for what matters
Hoarded homes often hide important things among everything else. We check as we go and set aside documents, photos, jewellery, cash and keepsakes, and check with you before anything goes.
What we clear
- Bags, boxes, papers, packaging and general clutter from every room
- Clothes, bedding, soft furnishings and stored household goods
- Old food and household rubbish
- Furniture, broken appliances and electricals
- Lofts, garages, sheds and outbuildings that have filled up over the years
- Overgrown or cluttered gardens
Once the volume is out, we sweep through. If the home needs more than that, a deep clean or carpet cleaning can be arranged afterwards, and we can point you towards pest control if it’s needed.
A few things we need to know about beforehand. Asbestos, gas bottles, fuel, chemicals or solvents, and clinical waste (including needles and sharps) need special handling. If you know or suspect any of these are in the home, tell us when you ask for a quote so we can plan to deal with them safely.
How it works
- A private chat first. Call or email and tell us as much or as little as you like. Photos help but aren’t essential. If photos feel too much, we can visit instead.
- A visit and a plan. We look at the home, the access and the parking, and talk through priorities: which rooms matter most, what needs keeping, and whether to do it all at once or in stages.
- A fixed written quote. One clear price for the work agreed, or a price per stage if you’d rather spread it out. No hidden extras.
- Clearance. Walkways first, then room by room. We keep you, or whoever you choose, updated as we go, with photos if you can’t be there.
- Sweep and paperwork. Every cleared room is swept, and a Duty of Care waste transfer note is available on request.
What happens to everything
Even in a very full home, a lot can be saved. Clean, usable furniture and household goods go to local charities and reuse projects. Metals, cardboard, paper, wood and electricals are separated for recycling. The rest goes to licensed facilities. We’re an Environment Agency registered waste carrier and fully insured, and nothing is ever dumped.
For some people, knowing that their things are going to be used by someone else makes letting go a little easier. If that matters to you, say so, and we’ll tell you where things have gone.
Working with families and professionals
We often work alongside relatives, landlords, social workers, housing officers and care teams. We’ll agree one point of contact, send updates to them, and keep addresses and details private. Keys can be collected from, and returned to, an agent, office or family member.
If the home belonged to someone who has died, our probate clearance service covers working with executors and solicitors. If you’re supporting someone and aren’t sure where to begin, our guide on helping someone with a hoarded home has some practical starting points, including how to raise it without damaging trust.
Where we work
Local clearances
Weston-super-Mare, North Somerset, Somerset & South Bristol
We help with hoarded homes in Weston-super-Mare, Worle, Locking, Banwell, Winscombe, Yatton, Congresbury, Nailsea, Clevedon, Highbridge and Bridgwater, and across the rest of North Somerset and Somerset. See clearances in Bridgwater or clearances in Yatton and Congresbury.
Nationwide
Probate & estate clearances anywhere in England and Wales
For solicitors, executors, deputies and families, we travel. We quote from photos or a video walk-through, collect keys from you or the firm, keep you updated with photos, and invoice the estate with your reference.
Hoarder clearance questions
Will you tell anyone about the state of the home?
No. We don’t discuss the homes we clear or the people in them. We’ll only speak to the people you’ve agreed we can speak to.
Can we do it in stages?
Yes. Many people prefer that. We can start with the most important rooms, pause, and come back. We’ll agree the stages and the price for each before we begin.
What if the person living there doesn’t want things thrown away?
We won’t remove anything from someone’s home against their wishes. We can work slowly, check each decision and set things aside. If the person isn’t ready, it may be better to start with one small area.
Do I need to tidy up before you come?
No, please don’t feel you have to. We see full homes regularly. Leaving it as it is also helps us quote accurately.
What about smells, mould or pests?
We wear protective gear and use sensible hygiene precautions. Where a home needs specialist cleaning or pest control, we can help arrange it before or after the clearance.
Can you clear the home without the tenant or family there?
Yes. Landlords, housing providers and families often give us keys. We send photo updates and set aside anything personal for them to check.